Frequently Asked Questions
How can we help? Click a question to view the answer.
Leasing
How does my student go about leasing an apartment?
- Contact us
We can be reached by phone at 412-683-8683 or you can submit an online inquiry through our website. - Take a tour
All appointments must be scheduled in advance. - Select rate
Select the floor plan you are wanting to apply for and the number of tenants who will be occupying the unit. - Apply
You can submit your application online through https://www.camelot-apartments.com. - Sign
All leases are sent online and will require an electronic signature.
How does the lease work?
- Are the leases individual?
We offer individual leases, meaning you are not held responsible if a roommate fails to pay their rent. - Does my student need renter’s insurance?
Yes, each resident must arrange rental insurance prior to move in. Feel free to use the insurance company of your choice or opt into a Liability Only Policy for $15/month. Check with the office for specific requirements. - Lease terms
All leases run for 12 months. - Who must sign the lease?
Residents will need to sign the lease agreement, as well as any guarantors on file. - Roommate changes
In the event that you feel a roommate change is needed, please contact the office so that we can evaluate on a case by case basis. - Do you run a background screening?
Yes, we do a routine credit and background check on all applicants.
Cost
What are the associated costs with this process?
Who pays for what?
Each resident pays their own rent. Residents are also responsible for gas, electric, water, sewage, trash collection, and cable/internet.
What is included in rent?
Your rental rate does not include utilities. Those are charged in addition to rent.
What are the upfront fees & security deposit?
We require each applicant to pay a $60 application fee, $150 administrative fee and a $500 per resident deposit to hold your unit.
When is rent due?
Rent is due on the first of every month. You will not be sent a bill, but your balance will update on your resident portal.
How can I pay?
Payments can be made online through the resident portal. A check or money order can also be mailed to the corporate office.
Move In & Move Out
How do the move-in and move-out processes work?
What is your address?
262 North Dithridge Street Apartment ___, Pittsburgh, PA 15213
How does my student get their keys?
Before your move-in, please schedule an appointment with the leasing office to pick up keys.
Renters insurance
You have the option to either provide proof of a renter's insurance policy with $300,000 of liability coverage or be automatically enrolled in our Resident Liability Program of $15/month.
Can my student move in early?
Please contact the leasing office if you have an early move-in inquiry.
Services
What services are provided/available to my student?
Lockouts
If your student is locked out of their apartment or bedroom during office hours, they can go to the rental office and be let into the room. If locked out after hours, they will need to call the answering service at 412-683-8683 and follow the emergency prompts. When a lock out occurs after hours, a lock out fee will be charged to their account.
How does my student put in a maintenance request? Is there 24-hour maintenance?
For non-emergency issues, work orders can be submitted through the Resident Portal or your student can call our office. For emergency issues, the request should be called in at 412-683-8683 and the emergency prompts are followed to have a technician dispatched.
Important phone numbers
Our office number is 412-683-8683. This is the number used to reach a staff member, report an after-hours maintenance emergency, or request an after-hours lockout.
Do you have laundry on-site?
Yes. Coin operated laundry facilities can be found on each floor.
Other Questions
What other relevant facts do I need to know as a parent/guardian?
Utilities
Residents pay for gas, water, sewage, trash collection, electric, and cable/internet.
Cable service
Residents are responsible for setting up cable service with Comcast/Xfinity.
Furniture
Every apartment is furnished. Each bedroom comes with a full-size bedframe and mattress, a dresser, desk and chair. Living and dining areas come equipped with a couch, armchair and love seat.
Housewares
Residents are responsible for bringing all housewares.
Appliances
Full sized refrigerator, stove, and range hood are provided. The kitchens also have a dishwasher and garbage disposal. All apartments have central air conditioning.
Services offered
Camelot Apartments offers 24-hour emergency maintenance.
Transportation
There is a Pitt shuttle stop located directly outside of Camelot Apartments.
Parking
Off street parking is available at an additional cost. We have outdoor parking available for $55 per month, or indoor parking for $80 per month.
Pets
Up to 2 cats are permitted per apartment with a $250 non-refundable pet fee and $20 per cat, per month.
Amenities
We offer a state-of-the-art fitness center for residents, as well as the option for off street parking.
Packages
No packages will be delivered to the rental office. Residents are responsible for all packages.