Frequently Asked Questions



How can we help?


How to Lease:

  How does my student go about leasing an apartment?

1. Contact us:

We can be reached by phone at 412-683-8683 or you can submit an online inquiry through our website.

2. Take a tour:

All appointments must be scheduled in advance.

3. Select rate:

Select the floor plan you are wanting to apply for and the number of tenants who will be occupying the unit.

4. Apply:

You can submit your application online through

5. Sign:

All leases are sent online and will require an electronic signature.

Lease Apartment Info:

  How does the lease work?

1. Are the leases individual?

We offer individual leases, meaning you are not held responsible if a roommate fails to pay their rent.

2. Does my student need renter’s insurance?

Yes, each resident must arrange rental insurance prior to move in. Feel free to use the insurance company of your choice or opt into a Liability Only Policy for $15/. Check with the office for specific requirements.

3. Lease terms:

All leases run for 12 months.

4. Who must sign the lease?

Residents will need to sign the lease agreement, as well as any guarantors on file.

5. Roommate changes:

In the event that you feel a roommate change is needed, please contact the office so that we can evaluate on a case by case basis

6. Do you run a background screening?

Yes, we do a routine credit and background check on all applicants.


What are the associated costs with this process?

  Who pays for what?

Each resident pays their own rent. Residents are also responsible for gas, electric, and cable/internet.

  What is included in rent?

Your rental rate includes water, sewage, and trash removal.

  What are the upfront fees & security deposit?

We require each applicant to pay a $50 application fee and a $500 per resident deposit is required to hold your unit.

  When is rent due?

Rent is due on the first of every month. You will not be sent a bill, but your balance will update on your resident portal.

  How can I pay?

Payments can be made online through the resident portal. A check or money order can also be mailed to the corporate office.

Move In & Move Out

How do the move-in and move-out processes work?

  What is your address?

262 North Dithridge Street Apartment ___, Pittsburgh, PA 15213

  How does my student get their keys?

Before your move-in, please schedule an appointment with the leasing office to pick up keys. 

  How do we renew the apartment?

Renewals are sent around October 15th for the following school year. You will need to renew before the deadline to ensure you keep your same unit for following year.

  Can my student move in early?

Please contact the leasing office if you have an early move-in inquiry.


What services are provided/available to my student?


If your student is locked out of their apartment or bedroom during office hours, they can go to the rental office and be let into the room. If locked out after hours, they will need to call the answering service at 412-683-8683 and follow the emergency prompts. When a lock out occurs after hours, a lock out fee will be charged to their account.

  How does my student put in a maintenance request? Is there 24-hour maintenance?

For non-emergency issues, work orders can be submitted through the Resident Portal or your student can call our office. For emergency issues, the request should be called in at 412-683-8683 and the emergency prompts are followed to have a technician dispatched.

  Important phone numbers:

Our office number is 412-683-8683. This is the number used to reach a staff member, report an after-hours maintenance emergency, or request an after-hours lockout.

  Do you have laundry on-site?

Yes. Coin operated laundry facilities can be found on each floor.

Other Questions

What other relevant facts do I need to know as a parent/guardian?


Included in rent is water, sewage, and trash removal. Residents pay for gas, electric, and cable/internet.

  Cable service:

Residents are responsible for setting up cable service with Comcast/Xfinity.


Every apartment is furnished. Each bedroom comes with a full-size bedframe and mattress, a dresser, desk and chair. Living and dining areas come equipped with a couch, armchair and love seat.


Residents are responsible for bringing all housewares.


Full sized refrigerator, stove, and range hood are provided. The kitchens also have a dishwasher and garbage disposal. All apartments have central air conditioning.

  Services offered:

Camelot Apartments offers 24-hour emergency maintenance.


There is a Pitt shuttle stop located directly outside of Camelot Apartments.


Off street parking is available at an additional cost. We have outdoor parking available for $45 per month, or indoor parking for $75 per month.


Up to 2 cats are permitted per apartment with a $300 non-refundable pet fee and $10 per cat, per month. 


We offer a state-of-the art fitness center for residents, as well as the option for off street parking.


No packages will be delivered to the rental office. Residents are responsible for all packages.